Help

Safety guides

Start with safer dates, scam warning signs and next steps, or intimate-image support options. These guides explain practical choices and external resources without promising prevention or a response time.

Account access and settings

Open the home page, choose Sign in and use its “Forgot password” option for the recovery flow. Account security, devices, recovery key, phone check and password-confirmed closure are under Settings → Account. Edit your profile and discovery preferences from the member interface. Use Notifications for optional message email, in-app alerts and inbox previews. Availability in this staged candidate does not establish live-provider delivery.

Member reports, blocks and restricted accounts

Choose a reporting route or manage blocked accounts. Signed-in members can report a profile/photo or conversation message using its report control, and block unwanted contact. Authorized staff have private report and appeal queues. A restricted account can use the restricted-account help flow on the sign-in page to request access or deletion, including when verified email is unavailable. It returns a generic acknowledgement to protect account privacy; that is not confirmation of account existence, ownership, restoration or a response time.

Restricted-account support is not a general support or emergency inbox. Appeals and requests require staff review; supplying a contact address alone does not prove account ownership.

General support and privacy requests

Open the support/privacy request form. It is available only when public intake has been enabled. It requires no sign-in, stores a request and issues a reference plus a private status code. If unavailable or storage fails, no successful receipt is claimed.

No acknowledgement email is sent. Contacts are unverified and do not establish account ownership. Save your receipt privately; reviewers can record a response for you to read with that code. Operator identity, monitored channels, retention and staffed coverage still need owner review. No response-time guarantee is advertised.

Urgent concerns and intimate-image removal

If you or another person is in immediate danger, use local emergency services. This platform is not an emergency service. Signed-in members should use the existing report and block controls where available.

Open the non-member urgent report/removal request form, including for an intimate image or synthetic depiction shared without consent. No account or image upload is required. The form checks actual intake availability; a receipt confirms storage, not investigation or removal. Keep identifying details privately if safe and do not download suspected child abuse material.

The release workflow must accept a written request with location/identification, a contact method, signature and good-faith non-consent statement where legally required, acknowledge receipt and route it to trained reviewers. It must support applicable removal deadlines and reasonable searches for known identical copies. No working 48-hour removal service is claimed by this preview.

External resources: Australia’s eSafety reporting guidance; StopNCII for adults; and NCMEC Take It Down for images taken when under 18. These are separate organizations, do not submit a report to Next Together and do not guarantee removal here.

Language and beta questions

The first release is a short, free invited beta; dates, countries and admission controls need to be finalized. There is no paid checkout or automatic paid conversion in this candidate. Site language and optional machine translation are separate from policy translations. Read translation privacybefore using a translated message; check the original if meaning is important.